Last Updated: Aug 15th, 2025

1. Introduction

Welcome to Promo Source Direct ("we," "us," or "our"). We operate the website promosourcedirect.com (the "Site"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services to purchase promotional products and business gifts in the United States.

Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Contact details (name, email address, phone number, shipping/billing address)

• Company information (company name, job title)

• Payment information (processed securely through our payment partners; we do not store full credit card numbers)

• Account credentials (if you create an account)

Non-Personal Information:

• Browser type, IP address, device information

• Cookies and tracking data (see Section 5)

• Site usage data (pages visited, time spent, referring website)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for promotional products

• To communicate with you about orders, accounts, and services

• To provide customer support and respond to inquiries

• To send marketing communications about new products, promotions, or company news (you may opt-out at any time)

• To improve our website, products, and services

• To prevent fraud and enhance security

• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted partners who assist with payment processing, shipping, marketing, and website operations under strict confidentiality agreements.

• Legal Requirements: When required by law, subpoena, or to protect our rights, safety, or property.

• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser, but disabling them may limit some site functionalities.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account information.

7. Your Choices and Rights

• Marketing Communications: You can unsubscribe from marketing emails using the link provided in each email.

• Account Information: You may update or correct your account information by logging into your account or contacting us.

• Do Not Track: Our Site does not currently respond to Do Not Track signals.

• Access and Deletion: You may request access to or deletion of your personal data by contacting us (see Section 10).

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this page regularly.